It was a challenge to find the correct names, job titles and email addresses of specific individuals. There was a time before the internet when business correspondence commonly used this salutation. This is a good neutral greeting that is both professional and formal. Anyone could review it, and if you do not know the name or job title of the specific person you are sending the letter to, you could use the salutation, 'To Whom It May Concern'. Suppose you are writing a letter of recommendation for a colleague, for example. 'To Whom It May Concern' is a formal salutation usually used to head professional communications when you do not know the recipient's identity or you are not addressing one particular person. View more jobs on Indeed View More 'To Whom It May Concern' in business correspondence
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